The Listening
Audit

Every leader believes they listen well. Almost no one has ever measured it. The Listening Audit is the diagnostic that shows you how you actually listen — not in theory, but in the moments that test it: the tense meeting, the quiet dissent, the truth no one wants to say out loud. In about eight minutes, you'll see your listening across all five dimensions of the HEARD model, the archetype you lead as, and the one shift that will change the most about how you lead.

15 scenario questions Tailored to your pathway Free personalized report
The model behind the audit

The HEARD Model

Listening isn't one skill — it's five. Most leaders are strong in one or two and never name the rest. The audit scores all five so you know exactly where to grow.

H
Hold
Presence
Full attention. The discipline of leaving silence unfilled instead of rushing to respond.
E
Explore
Inquiry
Asking the question behind the question. Listening to understand, especially when you disagree.
A
Attune
Trust
Reading what isn't said — and making it safe for people to tell you the truth, including bad news.
R
Reach
Voice
Drawing in the voices that aren't speaking — the quiet one, the one not in the room.
D
Do
Action
Closing the loop. Acting visibly on what you heard, so people know speaking up was worth it.
Continue the journey

The Listening Advantage

A five-module program that turns your audit into a practice. Each module maps to one dimension of HEARD — so you start exactly where your score says you should.

01
Presence
Hold attention and let silence work. Stop listening for your turn to talk.
02
Inquiry
Ask the question behind the question. Replace telling with genuine curiosity.
03
Trust
Hear what's unsaid and build the safety that surfaces hard truths early.
04
Voice
Pull in the people who aren't being heard — your edge as an equitable leader.
05
Action
Close the loop so listening changes decisions, not just understanding.
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Go deeper

Work with us

From a self-paced start to executive partnership — pick the depth that fits where you are.

Start here
Learn
Free – self-paced
  • The Listening Audit and your report
  • The Listening Advantage course
  • Articles, podcast, and the newsletter
Browse resources
Most popular
Cohort
Group program
  • Live, small-group coaching
  • The full HEARD curriculum, applied
  • A community of practicing leaders
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Executive
Partner
1:1 & organizations
  • 1:1 executive coaching
  • The Listening Leader Retreat
  • Keynotes & team workshops
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Lead with listening

Start with the audit. It takes eight minutes and it might change how you lead every conversation after.